Return Policy

In line with the vision of the Emerald Store in providing easy and simple solutions that meet the desires of our customers, we offer our customers a simple return policy that meets the desire of our valued customers.

In the event that you are not satisfied with our products, we hope to contact the store management within a maximum period of 7 working days from the date of receiving the shipment, provided that the following is clarified:

Mention the reasons for wanting to return the product
Mention the purchase number of the product to be returned